Macquarie Telecom, part of Macquarie Technology Group, has signed a new deal with Callidus Process Solutions to provide Azure public cloud and data centre services to future-proof its IT and support its expansion into emerging mining markets.
Perth-based Callidus provides flow control solutions to mining, oil and gas, and new energy companies, with a particular focus on battery minerals and LNG to aid the energy transition. Its technologies and services help ensure uptime in client operations to maximise performance and efficiency.
As the company expands into emerging resource markets such as Papa New Guinea and Indonesia, it wanted to achieve greater performance, data management, reporting capabilities, and cost reduction across its IT environment.
The company deployed Macquarie’s hybrid cloud technology, initially focused on Macquarie’s Azure public cloud services, with a view to expanding workloads to the best-fit private or public cloud environment on data centres on the east and west coast of Australia.
The technology has enabled Callidus to capture and log data to align with policies on cyber security posture and environmental, social, and governance performance. It comes ahead of new requirements under the Federal Government’s Cyber Security Act coming into effect in 2025, and mandatory climate reporting changes from 2026.
“These requirements are important considerations for our customers, so we wanted to ensure we had a clean, structured data environment to accurately report,” said Callidus’ IT and Digital director Jason Cavallaro. “Macquarie’s tech and team of experts have been vital to achieving this while also reducing the environmental footprint of our IT systems.”
Macquarie has also saved Callidus around 20% on its cloud environment primarily through greater cost and resource optimisation, consolidating servers, and reducing and removing duplicate data. Macquarie’s Azure Expert managed service provider status was also key to the reduction in cost.
According to Cavallaro, other improvements include a reduction in application latency as well as a major uplift in customer service and faster response times.
“Whether it’s solving problems overnight before I even see them, service delivery managers being available on a Sunday to quickly solve an issue before our teams start their week, or continuing to identify further cost savings for us, the service is like nothing else that exists in the cloud and telco industry,” he said.
Cavallaro says Macquarie also helped to provide a foundation for Callidus’ AI ambitions.
“If we look at where our industry is going, AI is absolutely vital to our customers,” he said. “One area we’re exploring is using AI to turn 2D drawings into 3D visual drawings, a process that could be cut down from hours or days into just minutes and free up our engineering and design teams to do so much more. But that can only happen with the right data and cloud foundation at the heart of it.”
Following the success of the cloud deployment, Callidus is also in discussions with Macquarie Telecom about a range of cloud and network cyber security systems, including its security operations centre and secure access server edge technology.
