DXC Technology has announced DXC Assure Risk Management, a next-generation solution that unites AI and human expertise to help self-insured organisations better support employee health and wellbeing throughout the full claims lifecycle and accelerate return-to-work outcomes.
Self-insured organisations use their own funds to cover employee insurance claims instead of purchasing traditional insurance. As a result, they often face a distinct set of challenges: delivering effective employee care, navigating complex and time-consuming regulations, managing escalating healthcare costs, and improving return-to-work outcomes.
Available globally today, DXC Assure Risk Management offers a comprehensive, flexible platform that helps address these challenges with:
- Human expertise at the core: A specialised team with deep insurance knowledge supporting the full claims lifecycle, including sentiment analysis and proactive claims prevention.
- AI-enabled processes: Intelligent automation of claims workflows and reporting, operational risk mitigation, and integrated health and safety management tools.
- SaaS Technology: A modern, end-to-end, persona-driven claims and risk management system with document automation, real-time dashboards, and generative AI capabilities embedded throughout the process to help improve outcomes.
“We are proud to launch DXC Assure Risk Management, which represents a shift toward treating workers’ compensation as an integral part of the employee experience, rather than merely a matter of operational compliance. By combining experienced claims professionals with AI, this new service helps self-insured employers streamline processes, stay compliant, and – more importantly support, when it matters most,” said Michael Neary, Managing Director Australia and New Zealand, Insurance Software, Claims Management and BPS at DXC Technology.
“While cost savings are possible from self-managing claims, self-insured organisations require the same efficient management processes as full stack insurers to protect against leakage and ensure successful returns to work,” says Nathan Golia, senior analyst for Celent. “Risk management operations can realise benefits by leveraging AI to drive efficiencies and using care experts who can help employees return to work sooner.”
With over 40 years of industry expertise, DXC is the trusted partner of choice for 21 of the top 25 insurers. As the leading provider of core insurance systems, DXC continues to innovate—helping insurers reduce complexity and costs across more than 1 billion policies processed on DXC software.
