Advanced Technology Advanced Technology | Reports | Smart Tech | July 28, 2021 Seven steps to maximise benefits from artificial intelligence Artificial intelligence (AI) technologies have become an increasingly common tool for contact centres and other businesses to leverage in their… Read More
Advanced Technology Advanced Technology | Reports | Smart Tech | July 23, 2021 Data Literacy Tops the Five Most Critical Skills That Businesses Are Looking for Firms are seeing a step-change in the certified skills they need from their people to grow as technologies and business… Read More
